FREQUENTLY ASKED QUESTIONS

Flat Polyester – Ideal for 1, 2 & 3 spot colour designs
Nylon – as above but the lanyard has a smoother finish and a sheen
Tubular – Most commonly supplied 10mm width and spot colour print
Heat Transfer – Ideal for full colour or photographic images
Woven – Extra strong and a more bespoke item

Please contact us if you don’t see what you are looking for, i.e. reflective lanyard.

You can print as many colours as you like, most lanyards are printed 1, 2 & 3 colours or for full colour designs choose heat transfer – not forgetting that you may also print both sides.

Our online visualizer allows you to upload your logo in png, jpeg, or gif files, however we will need digital artwork to reproduce the best possible print – these will be editable PDF, EPS or AI files.  If you don’t have these don’t worry we have an in-house art designer who will convert your logo to the correct format without charge, however should the order not proceed charges would be applicable according to the complexity of the design. – All artwork will be proofed to you prior to print.

We will gladly send out a sample of a printed lanyard; however we cannot send a 1 off printed sample with your print on as this is not cost effective.

Design Your Own Lanyards – 50 pieces

Plain Stock & Pre-Printed Lanyards – 25 pieces minimum

Yes – choose from our standard range of stock colours or pick your own pantone colour from our pantone reference chart. (Pantone match is chargeable at £25.00).

Yes – choose from our pantone reference chart for the best colour that meets your requirements, at no extra cost.

Just Lanyards fit safety breaks as standard to all styles, so no need to worry about adding this feature.

Yes, you may select from a range of badge holders along with ski badge reels as you navigate through the order process.

There is a back step available where you can amend your design, however once you have gone through to add to basket, you would need to cancel and start the visual process over again.

The pricing for the lanyard is added together as you build the design and will be listed at the end of the design process before adding to basket.

At Just Lanyards we appreciate that not everyone is computer savvy, therefore we look forward to welcoming any enquiries over the phone and we will produce no-obligation visuals to help you on your way, just call 01257 483587.

We have a very secure payment gateway on the website therefore you may pay by debit or credit card through the website – should you prefer to pay by bacs or over the phone please call us then we can arrange to process your order manually.

Bacs Payment to:       Account No: 10041513     Sort Code: 16 11 19    Quote Invoice Number Please

Education / Public Sector orders will have an account opened for payment to be made in 30 days.

Once we have final written approval by email (this will take place after the order has been done on line) the order is processed straightaway to meet your delivery date so it is unlikely that we will be able to halt production or amend artwork without incurring costs – call us immediately just in case on 01257 483587, and we will give you a straightforward and honest answer.

Once an order has been placed you will receive a copy of the invoice which will confirm all the details of the order and the method of payment, at this point you will know that we have received your order and you will be contacted in due course with final proofs.

Carriage costs are FREE on all standard UK deliveries 3 weeks for custom design, 2 – 3 days for plain & pre-printed deliveries.  Express charges apply on faster services.  You will have selected the shipping option that best suits your requirements prior to placing the order – BE SURE TO CHECK YOU HAVE SELECTED THE CORRECT METHOD to coincide with any event you may be holding as we work exactly to your request.  Orders are shipped in by FedEx & DHL depending on the service required.  Please be sure to give the correct delivery address to avoid re-direction charges.

Plain & Pre-printed Lanyards are on a UK 2 – 3 day service or next day delivery if ordered before 11.00am with next day charges.

Please request prices for overseas shipping.

Please call us if you need items to be shipped internationally to discuss any extra shipping charges that may occur.

It is unusual for orders to be late, however should this happen due to being stopped by customs or due to inclement weather conditions which would be out of our control we will inform you immediately and advise what we can do in an emergency situation.

It is very rare that an error should occur however if for some reason you have missing goods, damaged goods or the wrong goods please let us know within 24 hours to give us enough time to rectify or trace the items.

Branded items are non-returnable as they are not re-saleable, however if an item is printed incorrectly due to an error on our part we will discuss the matter further,  but if the proof is as the print then the responsibility lies with the customer.